Terms and Conditions

These online shopping terms and conditions apply to all orders which you, the customer, place using this website.

Delivery Time

Delivery Time for 13 th , 14 th & 15 th Feb is between 8.00 AM – 8.00 PM . Due to the Valentine’s Day rush we cannot commit any fixed or Preferred time of delivery. Roses & Blooms is generally unable to guarantee a specific delivery time. The precise time of delivery varies and depends on the schedule of our delivery personnel.In some cases, however, we are able to guarantee morning or afternoon delivery. If this is the case, you will be notified during the purchase process. Note : Free Shipping offer is not applicable for Ras Al Khaimah , Abu Dabi, Ajman, Al Ain , Umm Al Quwain, Fujairah .

Colours, Specifications and Dimensions of Products

We have made every effort to display the colours, specifications and dimensions of items on the website as accurately as possible. The colours you see will depend on the resolution of your monitor, we cannot guarantee that your monitor’s display of any colour will reflect accurately the colour of the item delivered. We may from time to time vary the dimensions, specifications and quantities of items displayed on our website without prior notice. For example, the bouquets and vases are subject to availability of flowers.

Availability of Items and Substitution

We accept orders for items subject to availability. If for any reason the items you ordered are no longer available, we will contact you using the contact details you supplied when placing your order and either: Offer you an alternative item of equivalent quality and price if this is possible; or Cancel the item from your order and give you a full refund in respect of that item. or If we are unable to contact you or do not receive a response from you, we will process any remaining items on your order and refund you for the items we were unable to supply.

Changes to this agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about this Agreement, please contact us